Taegis Enablement Services
Accelerate onboarding with flexible options for assisted establishment of Taegis™ in your environment. Leverage our platform experts to help you optimize your new solution.
Why Onboarding Services
Jump Start Your Security Journey
Enhance Your Onboarding
Optimize your new Taegis solution for your environment and unique security objectives to establish a strong foundation.
Receive Rapid Time to Value
Maximize the impact of your Taegis investment by getting your solution quickly implemented by our security experts.
Learn from Our Solution Experts
Tap into our team’s vast knowledge and guidance on the best ways to use Taegis to help you hit the ground running.
Service Offerings
The Ultimate Complement to Taegis
For customers who wish to go beyond self-onboarding, Secureworks® Professional Services provide two options to accelerate enabling Taegis in your environment, with focused support on deployment and integration. Our experts deliver sessions to maximize your solution potential, including Taegis general consultancy, training, integration assistance, standard playbook development, and more.
Taegis Enablement Core
Led by a Professional Services Consultant and focused on areas to accelerate your initial Taegis knowledge and experience, including role-based training, data discovery, and 10 hours of additional assistance. in other areas. Areas of focus include a discovery session, administrator role training, analyst role training, standard Taegis playbook development, custom alert rule creation, and proactive response enablement.
Taegis Enablement Plus
Includes everything in the core offering along with a dedicated project manager and focus on report creation, plus 30 hours of additional assistance for use on tasks such as API support and guidance, additional playbook development and rule creation, and custom parser training.
Resources
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Talk with an Expert
Speak to our security experts about how we can help address your needs, mitigate cyber risk, and build cyber resilience.