Entertaining people is at the core of The Kraft Group's mission. With a scope that includes a stadium, professional sports team and other entertainment holdings, they are continuously updating their technology to give people the best experience possible. But the push to be on the cutting edge of technology has also made IT Security Lead John Gonsalves aware of the need to evolve their cybersecurity at an equal pace. The concern over rising ransomware attacks and a security team that was being overwhelmed with alerts made John and the leadership team realize they needed a cybersecurity partner who could provide both extended detection and response along with 24/7 security monitoring to proactively manage risk. It's this kind of long-range vision that makes John a Taegis Titan.
How has Secureworks helped bolster the efforts of your internal security team?
Our experience with Secureworks® Taegis™ ManagedXDR has been world class. Having the Secureworks global SOC available 24/7 as an extension to our security team along with around-the-clock monitoring of our alerting has drastically improved our response capabilities.
What benefits have you seen from Taegis ManagedXDR?
Taegis gives us the ability to work in the same console as the Secureworks analysts with access to query our data and telemetry unfiltered. Investigations are collaborative, sharing searches and alert triage workflows all within a unified user interface.
What has been your experience working with Secureworks cybersecurity experts?
With Taegis, we have 24/7 access to security experts providing guidance on any event or alert that is captured within the console and aid in any investigations that result. Pair all of this with an extensive list of out-of-the-box integrations with leading solutions in endpoint, cloud, network and email security that are easy to configure and manage, it gives customers unmatched time to value and return on investment.
Read the case study for The Kraft Food Group to learn how Secureworks is focused on reducing The Kraft Group's cyber risk while its security team focuses on strategic IT initiatives to maximize guest convenience and engagement.