As CTO at gaming company Paf, Fredrik Wiklund knows a thing or two about risk and figuring out the odds. So he knew that without a dedicated security team, PAF needed a proactive approach to security and a solution that could provide 24/7 visibility and direct access to the security expertise they needed to keep their data and IT environment safe.
Fredrik found the answer in Secureworks® Taegis™ ManagedXDR solution, which continuously gathers and interprets telemetry from proprietary and third-party sources, including endpoints, networks, cloud, and identity. Demonstrating a strong security posture to the leadership at Paf—and to regulators—is what makes Fredrik a Taegis Titan.
What kind of cybersecurity protection did Paf have in place?
We invested in a variety of point solutions such as endpoint technology, firewalls, and malware protection, but we lacked a cohesive way to detect threats that could bypass traditional security controls.
Your IT staff handled both IT needs and security. What were the challenges with that?
We rely on both cloud and on-premise technology, and it created a massive amount of log data. We were collecting the logs, but trying to manage alerts in an automated way was too much. We needed a solution to help us create a stronger security posture.
What made you choose Secureworks?
With ransomware and everything else that's hitting organizations, we knew we needed to be in front of security, be ahead of what's happening. Secureworks helps us actually do this.
What are some of the benefits of Taegis ManagedXDR?
In the chat for an incident, we just tag Secureworks and say, “OK, what's going on here?” and they will investigate and tell us what they are seeing from the telemetry we are sending them. That is really helpful. We need quick access to security expertise, and that is what we are getting with Secureworks. The answers are really fast.
Gaming is a highly regulated industry. How has Taegis ManagedXDR helped with audits?
On external audits such as ISO 27001, we show how we work with Secureworks. We show the incidents we have and how we work together with Secureworks to solve those incidents, and usually auditors are really impressed with this and say that we have great insight into our security logs. We have multiple people reacting to any incident that occurs, and they are very happy with this.
What would you tell others about working with Secureworks?
When there are these big, massive security events that happen in the wild, Secureworks will be proactive and check your infrastructure. Are we affected by this? Do we have this version of the product that is affected by this security vulnerability? Secureworks then gives recommendations on how to mitigate, and it is really good that we have this proactive approach.
Read the full customer story to learn more about Paf and how Taegis ManagedXDR helps them maximize their security investments and reduce risk.