Secureworks vs. eSentire: Choose the Best MDR Solution

Secureworks vs. eSentire

Secureworks offers superior detection and unmatched response, combining an open, powerful XDR platform with extensive security expertise.

Comparison

	Secureworks MDR	eSentire MDR
Support for endpoint, network, and cloud	yes	yes
Investigation and response	yes	yes
Advanced analytics	yes	no ¹
Threat hunting	yes ²	yes
Open platform with support for third-party integrations and automated playbooks that accelerate response	Yes	Yes
<90 seconds for direct access to a SOC analyst with unlimited support	yes	no ³
Use the same interface and platform as the SOC delivering MDR, with full transparency on investigations	yes	yes
Mixed-EDR agent environment support, with included and/or supported third-party agents	yes	yes
Full-service incident response available, with unlimited response for in-scope environments	yes ⁴	no ⁵
Freedom to keep or remove the managed service and take over yourself with zero technology changes	yes	no ⁶
One year of raw telemetry from all sources included — plus up to five years available to support compliance needs	yes	yes
Filters the most noise from the most sources	yes ⁷	no ⁸
Dedicated team of 100+ threat researchers and detection algorithms powered by 40B+ unique threat and knowledge nodes	yes ⁹	no ¹⁰
Quarterly customized security maturity and performance update	yes	no ¹¹

Hover over details:

eSentire received a score of 1 in the Forrester Wave™ Q2 2023 for analytics while Secureworks scored a perfect 5.
With Taegis ManagedXDR Elite, customers receive a designated threat hunter and continuous targeted threat hunting.
eSentire has no in-product SOC chat feature, and customers must call for SOC support.
Secureworks is one of only four companies worldwide to be accredited by both the NSA CIRA (U.S.) and NCSC CIR (UK).
eSentire MDR does not include incident response and eSentire customers must purchase separate incident response services as a retainer.
eSentire's XDR platform is only available with managed services.
99.6% of alerts Secureworks receives from third-party security products are filtered as false positives.
After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from eSentire.
Secureworks has 100+ elite threat researchers tracking 150+ active threat groups.
After Secureworks' reasonable review, Secureworks cannot find any publicly available information validating that this feature is available from eSentire.
Live review meetings with a Cyber Risk Advisor are not included in eSentire MDR Essentials or Expert packages, only with eSentire MDR Elite.