Managed Security Services

Proactive Administration by Certified Security Experts

Properly managing your security infrastructure is critical to meeting the needs of your dynamic business environment and protecting your assets from the evolving threat landscape. Effectively managing your security systems is a resource intensive effort that requires specialized expertise. Because of these factors, security management can quickly burden your team, taking them away from more strategic activities.

SecureWorks' Security Management Services provide the security expertise necessary to ensure that your security infrastructure operates at peak performance to protect your critical business assets, while removing the operational overhead necessary to manage your environment. SecureWorks can fully manage or co-manage your environment. With our fully managed solution, we take full control over your security infrastructure, letting you focus on running your business rather than becoming a security administrator. Our co-manage solution enables our experts to work as a team with your security staff by providing full access and visibility into the management process. Our Security Management Services deliver:

• Improved operational efficiency
• An enhanced security posture
• A 24x7 team of certified security experts
• Increased return on your security investments

SecureWorks Security Management Services

• Managed Firewall
• Managed Network Intrusion Prevention and Detection
• Managed Host Intrusion Prevention
• Encrypted Email

Delivering Business Value

Improved Operational Efficiency Enables Increased Focus on Strategic Initiatives

SecureWorks' Security Management Services removes the burden of managing your complex security infrastructure, enabling your team to focus on your strategic initiatives. Our Services will provide you with a 24x7 team of certified security experts that will manage and monitor your security environment to ensure that these critical devices operate at peak performance to protect your organization from threats.

Better Protection Against Threats

SecureWorks will proactively update your security infrastructure to protect against emerging threats. SecureWorks' security research team leverages our industry-leading threat visibility to identify and develop countermeasures to prevent new threats from impacting your environment. Additionally, our Intrusion Analyst team will monitor your security devices in real-time, eliminate false positives and respond to the true threats targeting your organization, protecting your critical information assets from cyber-attacks.

Improved Return on Your Security Investments

SecureWorks' expertise will help you get the most out of your security investments. Our team ensures your devices are properly configured and utilize the latest countermeasures to deliver highly effective protection. Keeping your systems operating at peak performance enables you to gain maximum value from your security infrastructure.

Comprehensive Reporting Demonstrates Compliance

The SecureWorks Portal is the industry's leading client interface. Through this secure, web-based interface you will be able to generate a variety of reports to view your security management activities, as well as security events and the actions taken by our Security Analysts. Using these reports, you will be able to demonstrate compliance with industry regulations and measure the effectiveness of your security program.

Managed Security Services Deliver Tangible Cost Savings

SecureWorks' Managed Security Services will deliver tangible cost savings to your organization. SecureWorks leverages our investments in security expertise, advanced technology and scalable processes to provide our clients with the most effective security possible at a fraction of the cost it would take to build similar capabilities in-house. Additionally, we can save you money on hardware and software through our bundled Managed Network Intrusion Prevention and Detection offerings. Our services help your organization maximize the value of your security budget.

Fully Integrated and Interchangeable Suite of Services Customized to Your Requirements

SecureWorks' suite of managed, monitored and self-service security offerings are fully integrated and interchangeable to provide you with the most effective Managed Security Services for your unique environment. This enables SecureWorks to meet your security needs whether you require full management, co-management or prefer to maintain in-house management of your security environment.

SecureWorks Difference

Flexible Services Offerings: Fully Managed to Co-Managed

SecureWorks' flexible service offerings enable you to choose the level of control you require over your environment. SecureWorks can fully manage your environment, taking full control your environment and making all changes to your security infrastructure. Our fully managed offering removes the burden of maintaining your security environment, allowing you to focus on your strategic initiatives. Our experts can also co-manage your devices allowing you to maintain administrative privileges and make as many changes as you would like. SecureWorks' co-managed offering provides complete transparency into the device management process through the SecureWorks Portal and unlimited consultation. With co-management, our team will work in a true partnership with your organization to ensure the effectiveness of your security infrastructure.

Vendor Neutral

SecureWorks is completely vendor neutral and has experts certified across all market-leading technologies. This enables you to make the right technology decisions for your organization, while allowing us to support your current and future best-of-breed environment.

No Hidden Costs

SecureWorks' Security Management Service provides you with everything required to keep your security infrastructure operating at peak performance with no extra charges or hidden costs. Unlike other providers who meter SOC inquiry time or the number of rule-set changes, SecureWorks provides unlimited consultation with our Security Analysts and does not limit the number of changes, updates or any other activity necessary to conduct effective security management.

Real-Time Incident Response and Prevention

SecureWorks security experts keep your critical information assets protected against cyber threats. Our Security Analysts will monitor your environment in real-time to identify and respond to any incidents targeting your organization. Additionally, our security research group leverages our industry leading threat visibility to identify emerging threats and create countermeasures to prevent these attacks before damage is done.